Privacy notice.

Short version: I collect what I need to answer you and to coach you, I keep it to myself, and you can ask me to delete it.

What I collect

When you complete the enquiry form: your name, phone number, what you select about your enquiry, and anything you write in the free-text box. That can include sensitive detail about your circumstances, which you choose to share.

If we work together: brief session notes, and the email or phone correspondence we exchange.

Why

To reply to you, to arrange sessions, and to keep the thread of our work together. Nothing is used for marketing, and I do not send newsletters.

Who else sees it

The enquiry form is processed by Google Forms, and video sessions run on Google Meet. Google processes that data on my behalf. This site uses Google Fonts. I do not sell or share your information with anyone else.

How long

Enquiries that don’t lead to sessions are deleted within three months. Notes from sessions are kept for as long as we work together, then for a short period afterwards in case you return, and then deleted.

Your rights

You can ask to see, correct or delete what I hold about you at any time by emailing info@im2lifecoaching.com. If you’re unhappy with how I’ve handled it, you can complain to the Information Commissioner’s Office at ico.org.uk.

Coaching is not therapy

Coaching is not a substitute for therapy or medical care. If what you bring is better served by a therapist or a doctor, I will say so.